Commissions Terms & Conditions:
Choose from one-off and limited edition pieces, or contact me for commission an individual creation.
Custom orders take between 3-5 weeks depending on design, complexity of the piece I am creating.
If you require your piece in a tighter time frame please let us know and I'll do my best to accommodate.
Commission pieces require a non refundable 50% deposit. Please note, there is no refund for change of mind on commission pieces.
Commissions are generally conducted via an email, phone and video call consultation process.
Email me via firstname.lastname@example.org
Returns and exchanges will not be processed until jewellery has been returned and deemed to be in it’s original condition.
CANCELLATION OF ORDERS
In the event that you wish to cancel an online order please notify us within 24 hours, so that a refund can be processed before production has commenced.
Some rings are able to be re-sized and some need to be custom made to fit. Getting our ring size right is very important.
There are several different ring-sizing systems in use worldwide. Please contact email@example.com with your name and postal address if you are unsure of your size and we will send you a ring sizing gauge.
Choose which finger it is that you would like to wear the ring on and measure your size a few times to ensure you are getting a correct measurement.
Fingers swell at different times of the day and in different temperatures. It is for this reason that it is advised to measure your size at the end of the day when your fingers are warm and slightly swollen.
If your knuckle is much larger than your finger’s base, it is a good idea to take two separate measurements and choose a size in between. This is to ensure that the ring fits over the knuckle, but isn’t too loose.